![]() ![]() Please note that you will be responsible for return shipping costs of non-defective merchandise. Be sure to include a brief description of the problem.ĭid you change your mind? We will fully refund you, provided that purchases are received back in their original packaging, along with all accessories and provided your purchase is in “as-new” condition. If we shipped the wrong product, or it arrived defective, no problem, contact us at to arrange for the return/replacement of your purchase. We want you to be happy, so we stand behind our products and recognize that sometimes you don’t receive what you expect. Send us a note at and let us know of your situation and what you are interested in. Note that the invoice is not shipped separately. By clicking this, you are able to enter up to five different delivery addresses. When you have completed your order and have reached the check out area, you will see an option ‘ Change Delivery Address‘. Can I have a separate billing and shipping address? If you live outside the European Union, your purchases are tax free. You pay the tax percentage that is used in your country for the product you buy. You pay taxes only if you live in a country that is a member of the European Union. For European Union orders the invoice includes tax (VAT). No information you provide is every shared with third parties. We don’t use your information for any other purpose than for handling the orders correctly. Personal information, such as email address or shipping address, is kept in a secure database, and isn’t accessible for anyone outside the Blender Foundation. We don’t keep information on credit cards in our database. In the latter case it can take 3-5 working days before we mark your order paid. We accept credit cards and PayPal. Pay by bank transfer also is possible. We do not accept orders over the phone/fax. We will let you know if that is the case and will wait until the full order is available before we ship to you. Of course, it is entirely possible that an item will become unavailable between the time you are ordering it and when it is shipped. How do I know if something is in stock or not?Īll products in our shop are in stock, or have a clear notice that it’s a pre-order. If you have any e-shop related questions, drop us a line at In case your matter deals with an order you have already placed, please always quote your order number. A confirmation of your order will be e-mailed to you. In the checkout area, you can complete the Shipping and Billing information. On checking out you can create one, or login using your Blender ID.Īfter you have completed your order by placing items in your shopping cart, proceed to the checkout area. You can add products in your cart without an account, but for ordering it is required to have a Blender ID account. With a bank transfer you will always have to pay in Euro. This depends on the way you pay, for example PayPal allows to pay both in Euro as USD. Please select the currency you will pay in (at the bottom of the page). ![]() Please note some countries don’t have the option to follow your order with a tracking number. Orders above USD $75 ( or €75) get free shipping. After shipping you will get an email with the tracking code. The option shipping with track & trace gives you the option to follow your order. ![]() Shipping with regular mailĪ low cost option is shipping with regular priority mail, without tracking options. Orders are being processed on working days, Monday and Thursday. Our instructors are here to answer your questions and point you in the right direction to achieve your personal success with Blender.Shipping is twice per week, from the Netherlands. We're a small crew of Blender fanatics creating tasty Blender training + add-ons for the global Bender community to consume through this online learning platform. The more cookies the better right? If you have a team of five or more Blender fanatics, we offer annual team subscriptions at a substantial discount. Contact to redeem the amount you paid for the course and apply it to your membership.įinally, we do offer free accounts for absolute beginners who would like to track their progress on our free Blender 3 Basics: Intro To Blender course. If you love it, you can convert that purchase to a subscription to get access to the rest of our courses, our instructors, and our community. You can also grab a course ala carte from our Blender Market Shop. For more details, read our full refund policy. For annual subscriptions, we offer a fair 30-day money-back guarantee. We want to make sure that membership is worth it for you. Can I try a subscription before committing? With your Citizen subscription to this site, you'll be able to stream 100+ Blender video training courses, ask questions and get answers from a knowledgeable community. ![]()
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